Wistia - Webinar attendee HLS connection issues – Incident details

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Webinar attendee HLS connection issues

Resolved
Partial outage
Started 3 months agoLasted 1 hour 45 minutes

Affected

Live

Partial outage from 7:23 PM to 9:08 PM

Updates
  • Resolved
    UTC
    Resolved

    Our third party provider has implemented a fix and we are monitoring the results.

  • Identified
    UTC
    Identified

    Webinar attendees may experience issues viewing the stream. Our third party provider has identified and is working on a fix. For attendees unable to view the stream, try using Chrome desktop to view the webinar in realtime, which is unaffected.