tag:status.wistia.com,2005:/history Wistia Status - Incident history 2026-09-14T18:09:01.649+00:00 Wistia tag:status.wistia.com,2005:Incident/cmu1k4cz301w41mmogtk4v79t 2026-09-14T18:09:01.649+00:00 2026-09-14T18:09:01.649+00:00 Wistia pages are loading slowly Type: Incident

Duration: 33 minutes

Affected Components: Edit, Live, App

Sep 14, 18:09:01 GMT+0
Investigating - We are currently investigating this incident..

Sep 14, 18:14:29 GMT+0
Monitoring - We've identified the source of the slowdown and have restored normal performance..

Sep 14, 18:42:22 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.wistia.com,2005:Incident/cmtvs5uo810fe0wpqhew93bti 2026-09-10T17:07:31.288+00:00 2026-09-10T17:07:31.288+00:00 Wistia is down Type: Incident

Duration: 1 hour and 59 minutes

Affected Components: Group Record, Embeds, Billing, Edit, wistia.com, Transcripts, Uploads, Encoding, Record, Live, App, Stats

Sep 10, 17:07:31 GMT+0
Investigating - We are currently investigating this incident..

Sep 10, 17:49:07 GMT+0
Investigating - We continue to investigate this incident..

Sep 10, 18:31:34 GMT+0
Investigating - We’re still investigating this incident and making progress..

Sep 10, 18:36:45 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Sep 10, 19:06:25 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.wistia.com,2005:Incident/cmta8rvon036x1bl8hwmbz9za 2026-08-26T15:21:37.015+00:00 2026-08-26T15:21:37.015+00:00 Updates in search results delayed Type: Incident

Duration: 54 minutes

Affected Components: App

Aug 26, 15:21:37 GMT+0
Investigating - We are currently investigating this incident..

Aug 26, 15:23:42 GMT+0
Identified - We are seeing some delays with our search provider for entries updated in folders. We are continuing to work on a fix for this incident..

Aug 26, 16:15:25 GMT+0
Resolved - This incident has been resolved. We scaled our workers and search is now up to date..

]]> tag:status.wistia.com,2005:Incident/cmt8u10yr04rn0sp2z3c31kyt 2026-08-25T15:41:03.502+00:00 2026-08-25T15:41:03.502+00:00 Blank screens in app Type: Incident

Duration: 4 hours and 32 minutes

Affected Components: App

Aug 25, 15:41:03 GMT+0
Investigating - We are currently investigating this incident, thanks for your patience!.

Aug 25, 15:48:58 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Aug 25, 20:13:07 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.wistia.com,2005:Incident/cmsj3hty60dpq0rpblo54a85a 2026-08-07T15:24:03.526+00:00 2026-08-07T15:24:03.526+00:00 Most Localization jobs failing Type: Incident

Duration: 4 hours and 49 minutes

Affected Components: Transcripts

Aug 7, 15:24:03 GMT+0
Identified - We have identified the issue and will be deploying a fix shortly..

Aug 7, 15:58:33 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Aug 7, 20:13:22 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.wistia.com,2005:Incident/cmsgf9q9505p70kjs5cpr560b 2026-08-05T18:30:22.278+00:00 2026-08-05T18:40:06.081+00:00 Uploads failing for some customers Type: Incident

Duration: 2 hours and 57 minutes

Affected Components: Uploads

Aug 5, 18:40:06 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Aug 5, 18:30:22 GMT+0
Identified - We are working on a fix for this incident..

Aug 5, 21:27:44 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.wistia.com,2005:Incident/cmsfstzaf00ah1ao3bbrcj08t 2026-08-05T08:02:16.000+00:00 2026-08-05T08:02:16.000+00:00 Livestream Chat Degraded Type: Incident

Duration: 16 minutes

Affected Components: Live

Aug 5, 08:02:16 GMT+0
Identified - We are aware of issues with livestream chat functionality and are working on a fix..

Aug 5, 08:13:30 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Aug 5, 08:18:33 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.wistia.com,2005:Incident/cmsdl8yhu024w0kpp3ro9qhz6 2026-08-03T18:54:25.381+00:00 2026-08-03T18:54:25.381+00:00 Media encoding delays Type: Incident

Duration: 19 hours and 12 minutes

Affected Components: Group Record, Edit, Encoding, Record, Live

Aug 3, 18:54:25 GMT+0
Monitoring - We've identified and implemented a fix for an issue that is causing encoding delays. We expect delays to continue as we work through a backlog of jobs..

Aug 3, 22:16:49 GMT+0
Monitoring - After implementing a fix the encoding system has caught up, we are continuing to monitor..

Aug 4, 14:06:47 GMT+0
Resolved - This incident has been resolved. A fix was implemented, the backlog has been processed and encoding time has returned to normal..

]]> tag:status.wistia.com,2005:Incident/cms9e0pco0nd50knz06njg5cl 2026-07-27T19:30:00.000+00:00 2026-07-27T19:30:00.000+00:00 Media Processing slowed and Media.Ready Webhooks not firing Type: Incident

Duration: 19 hours and 30 minutes

Affected Components: Encoding

Jul 27, 19:30:00 GMT+0
Investigating - We're seeing a slowdown in encoding being marked as ready and webhooks for media.ready not firing..

Jul 28, 15:00:00 GMT+0
Resolved - We identified and resolved a config issue that prevented updates from being pushed from our encoding system to our main app. The system has both a push and pull mechanism for getting encoding updates, but with only the pull updates encoding appeared slower and the media.ready webhooks were not firing. After resolving the config issue, we ensured that all uploads during the affected period were synced properly to reflect the correct encoding status. We've taken additional steps to prevent this issue from reoccurring and improved monitoring around those status updates to prevent similar incidents in the future. .

]]> tag:status.wistia.com,2005:Incident/cmrmgwklb02cg0spjhgvpzst4 2026-07-15T19:23:01.855+00:00 2026-07-15T19:23:01.855+00:00 Webinar attendee HLS connection issues Type: Incident

Duration: 1 hour and 46 minutes

Affected Components: Live

Jul 15, 19:23:01 GMT+0
Identified - Webinar attendees may experience issues viewing the stream. Our third party provider has identified and is working on a fix. For attendees unable to view the stream, try using Chrome desktop to view the webinar in realtime, which is unaffected..

Jul 15, 21:08:44 GMT+0
Resolved - Our third party provider has implemented a fix and we are monitoring the results..

]]> tag:status.wistia.com,2005:Incident/cmrkwrbzj000t1apg9wleac4t 2026-07-14T17:11:19.054+00:00 2026-07-14T17:11:19.054+00:00 Webinar attendee HLS connection issues Type: Incident

Duration: 3 hours and 3 minutes

Affected Components: Live

Jul 14, 17:11:19 GMT+0
Investigating - Some webinar attendees viewing the HLS stream may experience audio and video buffering and stalling. We are investigating the issue..

Jul 14, 17:15:45 GMT+0
Identified - The issue has been identified and a fix is being implemented.

Jul 14, 17:25:43 GMT+0
Identified - Our third party provider is implementing a fix for this issue. If your webinar attendees are experiencing connection issues on HLS, they can try using Chrome desktop to view the webinar in realtime, which is unaffected by this issue. We will send another update when the fix has been deployed..

Jul 14, 18:04:44 GMT+0
Monitoring - A fix has been implemented and we are monitoring the results..

Jul 14, 20:14:05 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.wistia.com,2005:Maintenance/cmrdvo9qg033n0zs308b5i88f 2026-07-12T14:30:00.000+00:00 2026-07-09T19:06:33.945+00:00 Database Maintenance Type: Maintenance

Duration: 46 minutes

Affected Components: Group Record, Edit, Uploads, Encoding, Record, Live

Jul 9, 19:06:33 GMT+0
Identified - We are planning for a scheduled maintenance on one of our databases that will have a very short downtime, but might result in slow media creation..

Jul 12, 14:30:01 GMT+0
Identified - Maintenance is now in progress.

Jul 12, 15:16:06 GMT+0
Completed - Maintenance has completed successfully..

]]> tag:status.wistia.com,2005:Incident/cmqtn1qtt016f2jmtr0bzkw4t 2026-06-25T15:09:42.346+00:00 2026-06-25T15:09:42.346+00:00 Email delivery issues Type: Incident

Affected Components: App

Jun 25, 15:09:42 GMT+0
Resolved - We are seeing issues with email notification delivery for the Wistia app and are working on a fix..

]]> tag:status.wistia.com,2005:Incident/cmpvn42x801zap7q5zl6ci0hw 2026-06-01T20:07:21.360+00:00 2026-06-01T20:07:21.360+00:00 Some hosts may have difficulty joining the event room Type: Incident

Duration: 4 minutes

Affected Components: Live

Jun 1, 20:07:21 GMT+0
Investigating - We are currently investigating this incident and will post updates as soon as we know more. .

Jun 1, 20:11:46 GMT+0
Resolved - We have implemented a fix and this incident has been resolved. .

]]> tag:status.wistia.com,2005:Maintenance/cmprwyvaw06e4qxjsblgpxo88 2026-05-31T02:30:00.000+00:00 2026-05-31T02:30:00.000+00:00 Database Maintenance Type: Maintenance

Duration: 36 minutes

Affected Components: Group Record, Edit, Transcripts, Uploads, Record, Live, App, Stats

May 31, 02:30:00 GMT+0
Identified - We will be performing a database upgrade. We expect 5-10 minutes of downtime for the main Wistia web application during this time. .

May 31, 02:33:13 GMT+0
Identified - Maintenance is now in progress..

May 31, 03:08:52 GMT+0
Completed - Maintenance has completed successfully..

]]> tag:status.wistia.com,2005:Incident/cmppnosq000ebp8futlgkt7u9 2026-05-28T15:36:50.879+00:00 2026-05-28T15:36:50.879+00:00 Audience members may be experiencing delays connecting to webinars Type: Incident

Duration: 1 hour and 6 minutes

Affected Components: Live

May 28, 15:36:50 GMT+0
Investigating - We are currently investigating this incident..

May 28, 15:54:07 GMT+0
Monitoring - Mitigations have been applied to re-route traffic away from the affected region and we are observing recovery. We are continuing to monitor progress towards full recovery..

May 28, 16:43:14 GMT+0
Resolved - Connection errors and latency have been resolved and we observe recovery across live webinars. We are continuing to monitor..

]]> tag:status.wistia.com,2005:Incident/cmpo8vcb601bgqpqhm8wmh1vk 2026-05-27T14:30:41.630+00:00 2026-05-27T14:30:41.630+00:00 docs.wistia.com unavailable Type: Incident

Duration: 2 hours and 59 minutes

Affected Components: wistia.com

May 27, 14:30:41 GMT+0
Investigating - We are investigating issues with reaching some of our documentation pages.

May 27, 16:36:55 GMT+0
Monitoring - Docs have been brought back online, we are monitoring for any further issues.

May 27, 17:29:34 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.wistia.com,2005:Incident/cmpljuhbx0g5cp2n0zqx75e8e 2026-05-16T17:30:00.000+00:00 2026-05-16T17:30:00.000+00:00 Partial analytics delay Type: Incident

Duration: 10 days, 2 hours and 40 minutes

Affected Components: Stats

May 16, 17:30:00 GMT+0
Investigating - For a small subset of customers, we expect a delay in their on-demand media metrics..

May 25, 18:03:55 GMT+0
Identified - We are continuing to work on a fix for this incident..

May 26, 20:09:52 GMT+0
Resolved - This incident has been resolved. All delayed data has been processed..

]]> tag:status.wistia.com,2005:Incident/cmo0b5t1v000nlabiwh70use5 2026-04-15T17:12:12.712+00:00 2026-04-15T17:12:12.712+00:00 Customizations may fail to save Type: Incident

Duration: 22 minutes

Affected Components: App

Apr 15, 17:12:12 GMT+0
Investigating - We're investigating an issue where users may receive an error when trying to update media customizations..

Apr 15, 17:34:28 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.wistia.com,2005:Incident/cmnq5sbeg00c2svtpzfg7sqi1 2026-04-08T14:44:03.481+00:00 2026-04-08T14:44:03.481+00:00 Issues with videos stuck in rendering state after upload Type: Incident

Duration: 30 minutes

Affected Components: Encoding

Apr 8, 14:44:03 GMT+0
Investigating - We are currently investigating this incident - thanks for your patience..

Apr 8, 14:51:01 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Apr 8, 15:13:57 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.wistia.com,2005:Incident/cmnns5lf00w2213jsanmktdae 2026-04-06T21:50:00.000+00:00 2026-04-06T21:50:00.000+00:00 Some parts of the application failed to load Type: Incident

Affected Components: App

Apr 6, 21:50:00 GMT+0
Resolved - Some pages in the Wistia dashboard were temporarily unavailable..

Apr 6, 22:26:00 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.wistia.com,2005:Incident/cml6r4k5d00q3jk4mwukye9x3 2026-02-03T15:26:38.438+00:00 2026-02-03T15:26:38.438+00:00 Service Interruption with YouTube Imports Type: Incident

Duration: 6 days, 22 hours and 59 minutes

Affected Components: Uploads

Feb 3, 15:26:38 GMT+0
Identified - Our service provider that enables YouTube Imports is currently having an outage related to changes made by YouTube. Any url import from YouTube will fail due to this outage. Their expected timeline to fix is a few days. In the meantime, to import YouTube videos we recommend exporting them directly from YouTube or Google Takeout and then uploading those exports..

Feb 10, 14:25:45 GMT+0
Resolved - YouTube Imports are working properly again..

]]> tag:status.wistia.com,2005:Incident/cmkyhgthq0mo8ytjolw0nqie3 2026-01-28T20:07:00.000+00:00 2026-01-28T20:07:00.000+00:00 Delays in Live, Record, and Edit products Type: Incident

Duration: 1 hour and 55 minutes

Affected Components: Edit, Live, Record

Jan 28, 20:07:00 GMT+0
Identified - We are aware of an incident affecting a third-party vendor that's affecting our Live, Record, and Edit products. Creating Live events may take longer than expected. Some Record and Edit actions are delayed and may fail. We are working to resolve this issue and will try to fix failed jobs when we can. Thanks for your patience..

Jan 28, 20:40:55 GMT+0
Identified - We are continuing to work on a fix for this incident..

Jan 28, 21:34:26 GMT+0
Monitoring - We are seeing signs of recovery across the affected products and are continuing to monitor. Thanks for your patience..

Jan 28, 21:49:26 GMT+0
Monitoring - All services have recovered, and we have processed the backlog of Edit and Record jobs. We are continuing to monitor..

Jan 28, 22:02:13 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.wistia.com,2005:Incident/cmkwqeqo1003211rt3fax6q41 2026-01-27T15:08:52.059+00:00 2026-01-27T15:08:52.059+00:00 Google sign on issues Type: Incident

Duration: 36 minutes

Affected Components: App

Jan 27, 15:08:52 GMT+0
Investigating - We're currently seeing issues when signing in to Wistia via Google. We're investigating this, but if you try to sign in again, that seems to work! We'll keep this updated as we learn more. .

Jan 27, 15:34:39 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Jan 27, 15:45:19 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.wistia.com,2005:Incident/cmkee0312053s63wdgr0vtq5n 2026-01-14T19:01:41.690+00:00 2026-01-14T19:01:41.690+00:00 Media Encoding Delays Type: Incident

Duration: 26 minutes

Affected Components: Group Record, Encoding, Uploads

Jan 14, 19:01:41 GMT+0
Investigating - We are currently investigating delays with video encoding affecting in-app uploads and media processing..

Jan 14, 19:10:47 GMT+0
Monitoring - We implemented a fix and are currently monitoring the result..

Jan 14, 19:27:57 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.wistia.com,2005:Incident/cmk7bacre0bqd10oyfrmdglmc 2026-01-09T20:11:18.798+00:00 2026-01-09T20:57:01.456+00:00 Intercom is down Type: Incident

Duration: 1 hour and 9 minutes

Affected Components: App

Jan 9, 20:57:01 GMT+0
Monitoring - Our support provider is recovering and we are continue to monitor the situation..

Jan 9, 21:19:59 GMT+0
Resolved - This incident has been resolved..

Jan 9, 20:11:18 GMT+0
Investigating - Our support system is currently experiencing downtime. We'll update this as we get more information!.

]]> tag:status.wistia.com,2005:Incident/cmk2rl0z701wldi4e52y3kyzl 2026-01-06T15:20:00.000+00:00 2026-01-06T15:20:00.000+00:00 Investigating an issue with new Live Events being created Type: Incident

Duration: 1 hour and 58 minutes

Affected Components: Live

Jan 6, 15:20:00 GMT+0
Investigating - We’re investigating an issue related to new Live Events..

Jan 6, 17:17:54 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.wistia.com,2005:Maintenance/cmd95a00400367jejnjtnxfyu 2025-07-20T15:00:00.000+00:00 2025-07-20T20:17:26.887+00:00 Infrastructure Maintenance Type: Maintenance

Duration: 5 hours and 17 minutes

Affected Components: Soapbox, wistia.com, Edit, Encoding, Live, Billing, Transcripts, Stats, Uploads, App, Embeds, Record, Group Record

Jul 20, 20:17:26 GMT+0
Completed - Maintenance has completed successfully..

Jul 20, 15:00:00 GMT+0
Identified - We are performing routine infrastructure maintenance during this time. We do not expect any interruptions in service..

Jul 20, 15:00:01 GMT+0
Identified - Maintenance is now in progress.

]]> tag:status.wistia.com,2005:Maintenance/cm8t5rg1y003fg69unoncfd9y 2025-04-02T12:00:00.000+00:00 2025-04-02T12:38:29.309+00:00 Analytics Database Maintenance Type: Maintenance

Duration: 38 minutes

Affected Components: Stats

Apr 2, 12:38:29 GMT+0
Completed - Maintenance has completed successfully..

Apr 2, 12:00:01 GMT+0
Identified - Maintenance is now in progress.

Apr 2, 12:00:00 GMT+0
Identified - We are planning for a scheduled maintenance to our analytics database. Stats may be delayed during this time..

]]> tag:status.wistia.com,2005:Maintenance/cm7tl1pf6003ur2k1ooc36zkk 2025-03-10T12:00:00.000+00:00 2025-03-10T12:00:00.000+00:00 Analytics Database Maintenance Type: Maintenance

Duration: 1 hour

Affected Components: Stats

Mar 10, 12:00:00 GMT+0
Identified - We are planning for a scheduled maintenance to our analytics database. Stats may be delayed during this time..

Mar 10, 13:00:00 GMT+0
Completed - Maintenance has completed successfully.

Mar 10, 12:00:01 GMT+0
Identified - Maintenance is now in progress.

]]> tag:status.wistia.com,2005:Maintenance/cm7m3ubk8000kawbkuhrxrey4 2025-03-03T03:00:00.000+00:00 2025-03-03T03:30:46.582+00:00 Auth Database Maintenance Type: Maintenance

Duration: 31 minutes

Affected Components: App

Mar 3, 03:30:46 GMT+0
Completed - Maintenance has been completed. .

Mar 3, 03:00:00 GMT+0
Identified - We will be performing database maintenance. Users may experience intermittent issues logging into the Wistia web application for about 10 minutes during the maintenance period. .

Mar 3, 03:00:01 GMT+0
Identified - Maintenance is now in progress.

]]> tag:status.wistia.com,2005:Maintenance/cm6jvtetm000113aovz1znjfm 2025-02-02T14:00:00.000+00:00 2025-02-02T14:00:01.000+00:00 Infrastructure Maintenance Type: Maintenance

Duration: 1 hour and 55 minutes

Affected Components: Edit, Encoding, Uploads

Feb 2, 14:00:01 GMT+0
Identified - Maintenance is now in progress.

Feb 2, 14:00:00 GMT+0
Identified - We are planning for a scheduled maintenance during which there will be brief interruption to uploading and new media creation. We expect this interruption to be very short, on the order of seconds or minutes..

Feb 2, 15:09:40 GMT+0
Identified - Infrastructure Maintenance is ongoing, but there is no active service interruption. It is expected that there will be a brief interruption in the near future during a cut over..

Feb 2, 15:54:48 GMT+0
Completed - The infrastructure maintenance is completed. All services are operational..

]]> tag:status.wistia.com,2005:Maintenance/cm69issgm002h10zlv3g1q05g 2025-01-26T06:00:00.000+00:00 2025-01-26T06:56:27.800+00:00 Application Database Maintenance Type: Maintenance

Duration: 48 minutes

Affected Components: Edit, Encoding, Uploads, Stats, App, Live

Jan 26, 06:56:27 GMT+0
Completed - Maintenance is now complete. .

Jan 24, 06:00:00 GMT+0
Identified - We are planning routine application database maintenance for this time. All components of the Wistia application will be briefly unavailable, but media playback will be unaffected..

Jan 26, 06:00:00 GMT+0
Identified - Maintenance is now in-progress. Video playback will not be affected during the maintenance period. .

]]> tag:status.wistia.com,2005:Maintenance/cm475089r001fxk4vpn56adt0 2024-12-05T01:00:00.000+00:00 2024-12-05T01:00:00.000+00:00 Infrastructure Maintenance Type: Maintenance

Duration: 4 hours and 54 minutes

Affected Components: wistia.com, Edit, Stats, App, Embeds, Live

Dec 5, 01:00:00 GMT+0
Identified - We are performing routine infrastructure maintenance during this time. We do not expect any interruptions in service..

Dec 5, 01:00:01 GMT+0
Identified - Maintenance is now in progress.

Dec 5, 05:54:21 GMT+0
Completed - Maintenance has completed successfully..

]]> tag:status.wistia.com,2005:Maintenance/clssbvoy09701445okpv6y3cea 2024-03-03T14:30:00.000+00:00 2024-03-03T14:30:00.000+00:00 Application Database Maintenance Type: Maintenance

Duration: 1 hour and 2 minutes

Affected Components: Transcripts, Edit, Uploads, App, Live

Mar 3, 14:30:00 GMT+0
Identified - We will be performing a database upgrade on our main application database - we expect there to be brief intermittent unavailability during the scheduled maintenance period. .

Mar 3, 14:28:21 GMT+0
Identified - Application database maintenance has started. .

Mar 3, 15:30:05 GMT+0
Completed - Database maintenance was completed. .

]]> tag:status.wistia.com,2005:Maintenance/clsovtne46556bgn7lswhply5 2024-02-25T15:30:00.000+00:00 2024-02-25T15:30:00.000+00:00 App/Analytics Database Maintenance Type: Maintenance

Duration: 1 hour and 27 minutes

Affected Components: Stats, App

Feb 25, 15:30:00 GMT+0
Identified - We will be performing database upgrades and expect brief unavailability of the Wistia app login page and a few stats-specific pages during the scheduled maintenance period. .

Feb 25, 16:57:00 GMT+0
Completed - Maintenance has completed successfully..

]]> tag:status.wistia.com,2005:Maintenance/clsnoy7hb68753bin8r2kspctz 2024-02-20T23:00:00.000+00:00 2024-02-20T23:14:08.102+00:00 Analytics Database Maintenance Type: Maintenance

Duration: 14 minutes

Affected Components: Stats

Feb 20, 23:14:08 GMT+0
Completed - Maintenance has completed successfully..

Feb 20, 23:00:01 GMT+0
Identified - Maintenance is now in progress.

Feb 20, 23:00:00 GMT+0
Identified - We are planning for a scheduled maintenance to our analytics database. Stats may be delayed during this time..

]]> tag:status.wistia.com,2005:Maintenance/cls9cuirv53096c6n3lqvnovvf 2024-02-06T02:00:00.000+00:00 2024-02-06T02:00:00.000+00:00 Analytics Database Maintenance Type: Maintenance

Duration: 1 hour

Affected Components: Stats, Live

Feb 6, 02:00:00 GMT+0
Identified - We are planning for a scheduled maintenance to our analytics database. Stats may be delayed during this time..

Feb 6, 03:00:00 GMT+0
Completed - Maintenance has completed successfully.

Feb 6, 02:00:01 GMT+0
Identified - Maintenance is now in progress.

]]> tag:status.wistia.com,2005:Maintenance/cln39jlx28902baoor7e0udlx 2023-09-30T15:00:00.000+00:00 2023-09-30T15:30:00.000+00:00 Media Database Maintenance Type: Maintenance

Duration: 30 minutes

Affected Components: Encoding, Uploads

Sep 30, 15:30:00 GMT+0
Completed - Maintenance has completed successfully.

Sep 30, 15:00:01 GMT+0
Identified - Maintenance is now in progress.

Sep 30, 15:00:00 GMT+0
Identified - We will be performing routine maintenance on our media database. This work will improve the reliability of our systems. During this time, new video uploads and encoding may fail or be delayed..

]]> tag:status.wistia.com,2005:Maintenance/clim4znr6453173b3oeea8mtf1n 2023-07-03T17:30:00.000+00:00 2023-07-03T18:34:33.250+00:00 TLS 1.0/1.1 Deprecation for fast.wistia.com/fast.wistia.net Type: Maintenance

Duration: 1 hour and 16 minutes

Affected Components: Embeds

Jul 3, 18:34:33 GMT+0
Identified - Maintenance is now in progress..

Jul 3, 17:30:00 GMT+0
Identified - As part of improving our security posture, we will be disabling the ability to connect to fast.wistia.com or fast.wistia.net using TLS 1.0/1.1 connections on July 3rd. These endpoints are used for loading video embed metadata required by our player to play videos embedded on webpages across the web. Most web browsers/operating systems/devices from 2014 forwards should be utilizing TLS 1.2/1.3 to connect and load Wistia embeds..

Jul 3, 18:45:51 GMT+0
Completed - Maintenance has completed successfully..

]]> tag:status.wistia.com,2005:Maintenance/cljj02ild236802baoh6b2sps0c 2023-07-03T02:00:00.000+00:00 2023-07-03T02:06:17.997+00:00 Application Database Maintenance Type: Maintenance

Duration: 1 hour

Affected Components: Edit, Uploads, Stats, App, Live

Jul 3, 02:06:17 GMT+0
Identified - Maintenance is now in progress..

Jul 3, 02:59:59 GMT+0
Completed - Maintenance has completed successfully..

Jul 3, 02:00:00 GMT+0
Identified - We're planning to perform maintenance on the database that hosts the Wistia application. There should be a very brief period (2-3 minutes) of application unavailability during the maintenance period. .

]]> tag:status.wistia.com,2005:Maintenance/cljeph93556166auoc1e4ys8u2 2023-07-01T02:00:00.000+00:00 2023-07-01T01:56:42.276+00:00 Analytics Database Maintenance Type: Maintenance

Duration: 1 hour

Affected Components: Stats

Jul 1, 01:56:42 GMT+0
Identified - Maintenance is now in progress..

Jul 1, 02:00:00 GMT+0
Identified - We will be performing maintenance on our analytics databases. Intermittent unavailability of certain stats-related functions in the Wistia application during the maintenance period should be expected..

Jul 1, 02:56:22 GMT+0
Completed - Maintenance has completed successfully..

]]> tag:status.wistia.com,2005:Maintenance/clikqyd8b206152b9ofb1jmi3ii 2023-06-08T22:00:00.000+00:00 2023-06-08T22:59:46.166+00:00 Media database maintenance Type: Maintenance

Duration: 1 hour

Affected Components: Encoding, Uploads

Jun 8, 22:59:46 GMT+0
Completed - Maintenance has completed successfully..

Jun 8, 22:00:00 GMT+0
Identified - We will be performing routine maintenance on our media database at this time. This work will improve the reliability of our systems. No downtime is expected, but newly uploaded videos may take longer than usual to process..

]]> tag:status.wistia.com,2005:Maintenance/cli3xiqig243072z4n4wkuandyv 2023-05-31T18:30:00.000+00:00 2023-05-31T18:36:52.539+00:00 Application Maintenance Type: Maintenance

Duration: 1 hour and 14 minutes

Affected Components: Soapbox, Edit, App, Embeds, Live

May 31, 18:36:52 GMT+0
Identified - Maintenance is now in progress..

May 31, 18:30:00 GMT+0
Identified - We will be performing application maintenance that will route all requests to the Wistia application via CloudFront. No downtime is expected. One notable change is that TLS traffic will be terminated with Amazon certificates instead of Let's Encrypt certificates for all traffic going to the Wistia application (including the Wistia API). .

May 31, 19:43:34 GMT+0
Completed - Maintenance has completed successfully..

]]> tag:status.wistia.com,2005:Maintenance/clhl16ukm9346829emzg8limyee 2023-05-13T02:00:00.000+00:00 2023-05-13T02:00:01.000+00:00 Analytics Database Maintenance Type: Maintenance

Duration: 1 minute

Affected Components: Stats

May 13, 02:00:01 GMT+0
Completed - Maintenance is now complete.

May 13, 02:00:00 GMT+0
Identified - We are planning for a scheduled maintenance during that time..

]]> tag:status.wistia.com,2005:Maintenance/clhbcfqtw74849gznjryorhi25 2023-05-06T02:00:00.000+00:00 2023-05-06T02:00:00.000+00:00 Analytics Database Maintenance Type: Maintenance

Duration: 20 minutes

Affected Components: Stats

May 6, 02:00:00 GMT+0
Identified - We are planning for a scheduled maintenance during that time..

May 6, 02:20:17 GMT+0
Completed - Maintenance has completed successfully..

]]> tag:status.wistia.com,2005:Maintenance/clgv34c4o528895wxolg086qx0o 2023-04-25T00:00:00.000+00:00 2023-04-25T02:20:27.249+00:00 Application Maintenance Type: Maintenance

Duration: 2 hours and 20 minutes

Affected Components: Edit, Uploads, Stats, App, Embeds, Live

Apr 25, 02:20:27 GMT+0
Completed - Maintenance has completed successfully..

Apr 25, 00:00:00 GMT+0
Identified - We are planning for a scheduled maintenance during this time..

Apr 25, 00:33:00 GMT+0
Identified - Maintenance is in progress.

]]> tag:status.wistia.com,2005:Maintenance/clgmdznz7575727bhohdee210go 2023-04-21T00:00:00.000+00:00 2023-04-21T00:00:00.000+00:00 Application Maintenance Type: Maintenance

Duration: 1 hour and 41 minutes

Affected Components: Edit, Uploads, Live, Stats, App, Embeds

Apr 21, 00:00:00 GMT+0
Identified - We're performing application maintenance to migrate the Wistia application to new cloud infrastructure. No downtime is expected during the maintenance period. .

Apr 21, 01:41:07 GMT+0
Completed - Maintenance has completed..

]]> tag:status.wistia.com,2005:Maintenance/clgdrsrxi4807770vnhrzswn6rv 2023-04-15T02:00:00.000+00:00 2023-04-15T02:00:01.000+00:00 Analytics Database Maintenance Type: Maintenance

Duration: 14 minutes

Affected Components: Stats

Apr 15, 02:00:01 GMT+0
Identified - Maintenance is now in progress.

Apr 15, 02:00:00 GMT+0
Identified - We are planning for a scheduled maintenance during that time..

Apr 15, 02:13:34 GMT+0
Completed - Maintenance has completed successfully..

]]> tag:status.wistia.com,2005:Maintenance/clfmv84v9133299hincacmbuy0p 2023-03-27T00:55:00.000+00:00 2023-03-27T01:18:08.123+00:00 Database Maintenance Type: Maintenance

Duration: 1 hour and 7 minutes

Affected Components: App, Edit, Live, Soapbox, Embeds, Encoding, Uploads

Mar 27, 01:18:08 GMT+0
Identified - Maintenance is now in progress..

Mar 27, 00:55:00 GMT+0
Identified - We will be performing routine database maintenance. During the scheduled maintenance period, there may be about a minute of intermittent unavailability. .

Mar 27, 02:02:27 GMT+0
Completed - Maintenance has completed successfully..

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